What we DO:
We strive to provide a gold standard of care for every animal. All of our vets and nurses are pet lovers and pet owners, and we treat your animal as if it were our own.
We explain everything to you in advance, so that you know exactly what to expect and what your options are. We want you to be comfortable with what’s going to happen to your pet.
We highly value our amazing team of Vets and Nurses and consider them family. We look after our staff properly, so that they can look after your pet properly.
What we DON’T DO:
We don’t take online bookings. We want to talk to you, to get all the necessary information about what’s going on with your pet, so that we can assign you the right Vet, for the right amount of time.
We don’t do 15-minute consults. We don’t believe such a short time is sufficient to properly examine and treat your pet. We insist on performing a thorough and full examination of your pet, plus providing you with a detailed explanation of our diagnosis.
We don’t cut corners to cut costs. We offer the most appropriate individualized work-up for your pet, which is carefully thought-out and staged by our dedicated team of veterinarians. Often, your pet will have the input of several veterinarians, sharing decades of their professional experience. We aim for Gold Standard treatment and don’t compromise on care.