Please note Sugarloaf Animal Hospital is working restricted hours during the Covid lockdown.

Those hours are:

Monday & Tuesday – 8:00 – 9:00 Medical Rounds – Phone lines open 9:00 -17:00

Wednesday – Friday  08:00 – 17:00

Alternate Saturdays (2nd and 4th Saturday of the month) from 08:00 – 13:00

Contactless consults – Please call reception on arrival at 02 4955 1833

Please still wear a mask at all times and employ social distancing.

Due to COVID-19, we will only allow one person per consult with animals. Find out more

Call Now: 02 4955 1833

Sugarloaf animal hospital

The Sugarloaf Animal Hospital is a full service veterinary hospital that has been providing the best in animal health care for the pets of West Wallsend, Holmesville, Barnsley, Edgeworth, Glendale, and Minmi – in fact all of Newcastle! –  for more than 20 years.


67 Carrington St
West Wallsend, NSW 2286


02 4955 1833

Opening hours


Mon: 8 am - 7 pm


Tues - Wed: 8 am - 6 pm


Thurs - Fri: 8 am - 7 pm


Sat: 8 am - 1 pm

Exotic and Avian Pets

Sugarloaf practices the highest standards of veterinary medicine and surgery for ALL domestic pets, not just dogs and cats. We have an equal passion for the more unusual or exotic pets and our vets have become leaders and mentors within the veterinary community with regard to caring for Australia’s exotic creatures.

This vast cache of experience is backed up by Sugarloaf’s investment in the specific medical hardware required for treatment and care of exotic pets, even including a small-animal specific ventilator.

The result is that Sugarloaf can provide you with THE best veterinary medicine and surgery possible for your avian, unusual and exotic pets.

Cat Friendly Clinic

“Cat Friendly Clinic” is a worldwide program of the International Society of Feline Medicine, the veterinary division of International Cat Care.

By satisfying a stringent series of requirements, Sugarloaf has recently qualified for the highest possible accreditation as a practice that cares for the specific needs of cats!

We recognise that as a result of their uniquely feline nature and needs, a visit to the veterinary hospital can be hugely stressful, both for the cat AND their carer!  As a result, Sugarloaf has incorporated a series of protocols and resources to reduce things that may stress cats, and as a result, veterinary visits are more enjoyable for your cat (and you as well!).

So if you have a particularly sensitive kitty, and you are looking for a veterinary hospital to provide that little extra to keep your cat stress-free, call us.


Dental Care is a particular passion for all pets at Sugarloaf Animal Hospital!

We pride ourselves on our efficient procedures and cleanings as well as providing information and education on how you can keep your pet’s teeth clean.

We are also very keen to ensure our less familiar breed’s teeth (such as those in the mouths of rabbits, ferrets, or lizards) are equally well-looked-after, and our knowledge and experience in these circumstances ensures the best possible outcome for your pet’s chompers!

Puppy Preschool

The arrival of a new puppy brings huge amounts of fun and excitement, but it can also raise some daunting and very important questions! The answers to many of these questions are to be found in the Sugarloaf Animal Hospital’s PUPPY PRESCHOOL CLASSES.

  • PUPPY PRESCHOOL is a socialising class for you and your puppy.  You both will get together with other people and their puppies of the same age.  In this class you will share experiences, learn new things and of course get answers to all of those questions!
  • Our PUPPY PRESCHOOL at Sugarloaf comprises of four 90-minutes classes over 4 weeks.  Classes are usually held on a suitable weekday evening between 7:00pm and 8:30pm.
  • “Tuition Fees” are $120.00 per puppy, and the best results from this type of socialisation occur in puppies between 8-16 weeks of age.
  • Our PUPPY PRESCHOOL leaders are Veterinary Nurses who have had many years of practical experience teaching puppies, and their owners, all of the important things for your long life together.
  • PUPPY PRESCHOOL is not an obedience class, but is designed to teach your new puppy correct and socially acceptable behaviour early.  It is so gratifying to see the relationship that develops between a well-behaved dog and their owner!!


The Sugarloaf Animal Hospital knows from bitter personal experience the pain of a lost pet. Experience teaches us that the best way to get a lost pet home is to ensure it has a microchip.

Microchipping became a legal requirement for dogs and cats under the NSW Government Companion Animals Act in 1998 an we see more than 4 dogs each week returned home as a direct result of their microchip.

The implantation procedure at the Sugarloaf Animal Hospital is somewhat different.  The area of implantation is clipped of hair, and aseptically prepared to limit the chance of infection.  Finally the area is infiltrated with local anaesthetic (like a dentist) to limit pain from the insertion of the large needle that delivers the microchip.

Although not legally mandated, rabbits, birds, and other non-traditional pets also benefit from permanent identification with a microchip.

Free Vaccines for Life!

A wonderful program, unique to Sugarloaf that ensures vaccination AND regular health assessments of your pet, as well as saves you MONEY!

It is so simple!
There are just three simple steps:

  1. Subscribe to the program
  2. Attend each health assessment (you are doing this already!)
  3. Get the vaccinations your pet requires at NO ADDITIONAL COST!

Once on the Free Vaccines 4 Life program, your pet receives vaccines for the REST OF ITS LIFE, free of charge, AS LONG AS that pet continues to have its prescribed health examinations (which incur a consultation fee) at SAH. There is a one-time subscription fee of $140 per pet.



Q: If I purchase the program from you can I use it at any other veterinarian?

A: No, the Free Vaccines 4 Life program is exclusively offered at the Sugarloaf Animal Hospital.


Q: If I have more then one animal do I get a discount on any other animals?

A: No, the Free Vaccines 4 Life program is for each individual pet.


Q: Can I transfer the policy to another pet?

A: No, the policy is for one pet.


Q: If my pet dies or runs away, shortly after purchasing the policy can I get a refund?

A: No, we do not give refunds after purchase for any reason.


Q: If I give away my pet will the new owner be able to use the policy?

A: No. If you give your pet away then the new owners will have to purchase their own policy.


Q: What happens if I do not make it in to see the veterinarian before my year passes?

A: You will be notified that your pet is due an annual examination. If you cannot make an appointment by the due date, Sugarloaf will grant you a 30-day grace period. After that, the subscription will lapse.

Pet Insurance

Freedom to choose…

When the time comes to make decisions about an animal’s health care none of us want to be constrained by financial concerns.  And the quality of health care, and what we can actually do for our companion animals has never been greater – we see that every day at the Sugarloaf.

That is why we strongly recommend Pet Insurance to ALL our clients. Choice in medical matters is now complemented by greater choice in pet insurance policies, meaning there is more likely to be a policy that suits your pet and your wallet.