SAH staff will ask screening questions. No clients who are unwell or displaying symptoms will be allowed in the hospital.
Scan our QR code
Wear your mask
Sanitise your hands on arrival.
One client per pet for a consultation.
Up to 3 clients can wait in waiting room at any one time.
Client sanitises hands, before entering the hospital.
Masks and gloves will be available upon request.
Social distancing guidelines must be upheld – please observe signage and instructions from our staff.
Additional visitors will be asked to wait outside the building – preferably in the comfort of your vehicle. We thank you for your understanding on this particular point. The flow of client and pets waiting and wanting to enter the hospital can be difficult to predict – so in advance we thank you for your patience.
Vet does consult with owner standing/seated outside of the consultation room – our team will be speaking with you from a safe distance and be able to collect histories and discuss your concerns face to face.
If treatment plan is admission to hospital, owner waits in the waiting room for a team member to present estimate and treatment plan.
Payments done at reception desk or over the phone, we do prefer no cash.
Thank you for your patience as these protocols may change in reflection of Covid 19, for our staff and your safety.
EXCELLENT Based on 204 reviews.
March 6, 2022.
Everyone we've seen here has been fantastic with our dog and us. They're always happy to help.
February 24, 2022.
took great care of my bird. the vet took the time to explain what they were doing and what they found was wrong and the girls i spoke to out the front were so kind and seemed to really care about him
February 9, 2022.
Amazing, caring staff. So kind and dedicated to animals as well as owners. Thank you for caring for Pip.
February 5, 2022.
The staff are so lovely and caring.
January 23, 2022.
I have nothing but great things to say about the staff. The help and support we received for our rabbit has been amazing. The girls answered my calls and questions so well and our little rabbit has improved so much all from the help at this clinic. Thank you
October 25, 2021.
October 22, 2021.
They’re really good. Manage their fur and feather patients really well. Took my bird to them and was very satisfied